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Special Order Service

Special Order Service

This service is available to all of our customers who have registered on our site; and is provided completely free of any additional charge.

 

Who is this service for?

It is for registered Junction 116 members only.  (Register Here)

It is for members who could not find that special something listed on our website?

It is for members that have been searching for that special gift and simply cannot find it.

 

How it works:

A member contacts us with a description of the product they are seeking.

We then check with all of our suppliers to see if we can order it in for you {note 1}. FYI: We have access to almost a million products (986,204) from all of our suppliers, vendors and manufacturers.

Next, we call or email the member about their item(s); which will include its availability, images (if emailed), along with the total cost; including shipping {note 2}.

Once the member has reviewed the item information and we receive payment; we will begin processing the order and the member will be kept informed every step of the way; right up until it is delivered.

Please Note: We cannot guarantee that every item that is requested via this service will be available. But we will do our very best to make sure your needs are met; we may offer comparable items to the member if their request for an item has been discontinued.

 

To set up a special order:

Login to your Junction 116 account and use the contact us link and create a ticket request. (Best Option)

You may email us at sales@junction116.com with the *Subject Line* Attn. Special Order Service.

You may call us directly at 717-739-1039 Monday thru Friday (9: AM- 3: PM).

 

We look forward to helping you find that special treasure.

Have a fantastic day!

 

Note 1: This can take more than 12 to 48 hours depending on the response time of the supplier(s). (Holiday times may make this time frame longer)

Note 2: Shipping on items with the Special Order Service are estimated. The actual delivery time or date may vary depending on the supplier, vendor or manufacturer’s inventory levels. Currently, the *average* time for most shipments and or deliveries using this service is within 1-4 weeks.  We will keep you updated on the processing, so that you know when to expect the items you ordered.

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